Simpler design, thorough testing avoid many woes of federal website.
Rigorous testing and an emphasis on simplicity helped several state-run health insurance exchanges avoid many problems that bedeviled the launch of the federal government’s exchange.
Excluding Medicaid enrollments, public health insurance marketplaces operated by 14 states and the District of Columbia enrolled about 30% of people who were determined to be eligible for an exchange-based health plan through November, far outpacing the federal enrollment rate of 9% across 36 states, according to the U.S. Department of Health and Human Services’ latest report on exchange performance.
Read the full report here.